Terms of service

Terms of Service

Welcome to Voxmart. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service.

1. General Conditions

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.

  • You will not use our products for illegal or unauthorized purposes.

  • You will not violate any applicable laws while using our services.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Services

Voxmart operates as a dropshipping e-commerce store. Product availability, pricing, and descriptions may change without prior notice.

We make every effort to display products accurately, but we do not guarantee:

  • Exact product colors or appearance

  • Continuous product availability

  • Error-free descriptions or pricing

3. Order Acceptance and Cancellation

We reserve the right to:

  • Cancel or refuse any order

  • Limit quantities purchased

  • Cancel suspicious or fraudulent orders

Orders may also be cancelled if:

  • Customer details cannot be verified

  • Payment fails

  • Products become unavailable

4. Cash on Delivery (COD)

For COD orders, customers may receive order confirmation through phone call, email, or WhatsApp before dispatch.

Failure to confirm the order may result in cancellation.

5. Shipping and Delivery

Estimated delivery times are provided for convenience only and may vary depending on:

  • Courier delays

  • Location

  • Supplier processing time

  • Public holidays or unexpected circumstances

Voxmart is not responsible for delays caused by third-party shipping providers.

6. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

Refunds may be denied for:

  • Misused products

  • Incorrect customer information

  • Products damaged after delivery due to customer handling

7. Intellectual Property

All website content including logos, text, images, graphics, and branding belongs to Voxmart or respective content owners.

Unauthorized reproduction or use is prohibited.

8. Limitation of Liability

Voxmart shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or business

  • Delivery delays

  • Technical website interruptions

Use of this website is at the customer’s own risk.

9. Privacy

Customer information is handled according to our Privacy Policy.

By using our website, you consent to the collection and use of information as described in the Privacy Policy.

10. Modifications to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Continued use of the website after changes indicates acceptance of the updated terms.

11. Governing Law

These Terms of Service shall be governed by the laws applicable in India.

12. Contact Information

For questions regarding these Terms of Service, contact us at:

Email: voxmart99@gmail.com